E-polls and surveys

e-Polls and e-surveys are the other main tools for e-consultation.

e-Polls
An online poll is a quick way to do an opinion survey. Websites of newspapers often run a poll of an issue. A key element of a poll is that they involve the use of closed questions. Many also provide immediate feedback to the participant on what the overall results to date are.

Example 1
Do you think Darebin should run an annual Arts Festival? Yes / No

Example 2
Do you think we should have a citizenship test? Yes / No

Be aware that if you conduct a vote at the end of a forum discussion you could be creating an expectation amongst the forum members that you might be treating the result as a vote.

e-Surveys
You can use online surveys as a tool to collect data just as a paper survey is used. A survey is longer than a poll and offers more options for the types of answers obtained.

You can use a poll or survey to kick start or complement a discussion on a forum.

Example: Brisbane City Council, Your Say Online
http://www.brisbane.qld.gov.au/BCC:BASE::pc=PC_76

Brisbane City Council has used a quick poll in addition to a long survey to support a forum discussion. The quick polls were up for a month before being changed while the long survey was up for the length of the discussion topic. The polls provide a path of increasing involvement with participants who have taken part more likely to revisit the website and contribute to longer surveys and discussion forums.

Brisbane City Council’s online consultation home page [“Your Say Online”.]


Each topic has a poll, an article and/or discussion paper and a forum. Topics on the Brisbane forum are linked to current policy consultation processes.

Brisbane City Council Online Poll for “Open Space Strategy” topic


The poll uses a combination of yes/no and multiple choice questions. It provides another option for citizens to give their views online.

Brisbane City Council: Your Say Online: Surveys
For more information about using polls and surveys, go to

http://www.pwgsc.gc.ca/consultationendirect/text/publications/Fact_Sheet_Surveys-e.html