Chen, Peter, Electronic Engagement: A Guide for Public Sector Managers, ANZSOG, 2007, at

Chen, Peter, Geiselhart, Karin, Gibson, Rachel , Report No. 6: Electronic Democracy? The Impact of New Communications Technology on Australian Democracy

Coleman, Stephen and Goetze, John, Bowling Together: Online Public Engagement in Policy Deliberation,, 2001.

OECD, “Citizens as partners. Information, consultation and public participation in policy-making, Paris, 2001. At

Parliament of Victoria, Australia, Scrutiny of Acts and Regulations Committee, Inquiry into Electronic Democracy, Final Report, State of Victoria, Melbourne, May 2005.

Richard, Elisabeth, “Online Consultation: New Roles for Public Servants,” International Colloquium, Communication and Democracy: Technology and Citizen Engagement, Sept 21 2004.

Salmon, Gilly, E-moderating: The Key to Teaching and Learning Online, Taylor and Francis, London, 2004.

Trinitas, Inquiry into Electronic Democracy, Final Report, Scrutiny of Acts and Regulations Committee, State of Victoria, Melbourne, 2002.

Walsh, Lucas, “A Case Study of Public Servants Engaged in E-Consultation in Australia,” Submission to the International Journal of Electronic Government Research (IJEGR) Special Issue: E-Democracy in Australia and New Zealand: Practice and Innovation, 2006.

Useful LinksEdit


ABC Communities

Australian Government Information Management Office

Brisbane City Council Your Say Online

Community Builders NSW

Darebin City Council eForum

My Connected Community

Queensland Government e-Democracy Unit

Western Australia Citizenscape and ConsultWA


BBC Action Network

Democracies Online

e.The People

E-Democracy.Org - Including 60 page Issues Forum Guidebook

International Centre of Excellence for Local e-Democracy

Online Consultation Centre of Expertise

Online Groups

Salmon’s Model of E-Learning