Local councils use electronic media for a variety of communication with the community. You may already use online technology to:

  • provide information to the community
  • enable business with Council online (eg paying Council fees, filling out forms)
  • encourage active and direct involvement of citizens in decision making (eg electronic referenda)
  • engage the public in discussion and consultation

In this Guide, we are specifically focusing on the last of these, “e-consultation.”

“e-Consultation” refers to the use of electronic media for:

Electronic media used in e-consultation include:

This Guide focuses on e-forums as the main vehicle to start up dialogue amongst community members and local government on local council policy issues. The Guide also covers online polls and online surveys as tools which can be used in conjunction with e-forums.